How to get an Alaska Airlines record locator for a flight booked on American Airlines

Alaska Airlines has a few partnerships that go across airline alliances. One of these is with American Airlines. As a result, it’s possible to book a flight on AA.com that has an American Airlines flight number, but the flight will actually be on Alaska metal.

When booking a codeshare flight such as this, you will be given an American record locator. Unfortunately, this locator isn’t sufficient if you want to make certain changes to your reservation, including seat assignments. You’ll have to get your Alaska Airlines record locator in order to do this.

american-reservation-codeshare

Getting an Alaska Airlines record locator for your reservation that was booked through American is easy, though it might take a little bit of time.

All you have to do is call American Airlines reservations at one of the phone numbers below or reach out to Alaska Airlines through Twitter:

Within the U.S.

Language Phone Hours (CT)
English 800-433-7300 24 hours, Daily
Spanish 800-633-3711 24 hours, Daily
Japanese 800-237-0027 6 a.m. – 12 midnight, Daily
Mandarin Chinese 800-492-8095 7 a.m. – 12 midnight, Daily
Hearing & speech impaired 800-543-1586 24 hours, Daily

Call the appropriate number, then go through the robot menus for existing reservations. You might be on hold for a bit, but eventually you will be connected with an American Airlines reservation agent. Give them the record locator from AA, and they’ll be able to give you the corresponding record locator for Alaska. You can then use that record locator on the Alaska website to see your full reservation.

Or alternatively, Alaska Airlines informs me that their customer service agents can help you through Twitter.

alaska-american-codeshare-reservation

Notice how the original American locator didn’t even have the Alaska flight number, which might be useful information at the airport. Now you’ll be able to select your seats & get in touch with Alaska for any other changes that you wouldn’t be able to do through AA.com.

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    One Comment
    1. Jigiri99
      October 20, 2017 | Reply

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