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amex centurion lounge 700x525

amex centurion lounge dfw 700x525

After landing at Dallas-Fort Worth and easily clearing immigration & customs, I had a couple of hours to kill until my flight to San Francisco. Even though my arrival point and departing flight were not anywhere near the American Express Centurion Lounge in Terminal D, I still had plenty of time to go to it via DFW’s intra-terminal train.

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I have access to the Amex Centurion Lounges thanks to having an American Express Platinum Card, which gives free unlimited access. Unfortunately, too many people have access to their lounges these days, resulting in a less-than-perfect experience, though it still has plenty of great features that make it worth visiting.

amex centurion lounge dallas fort worth 700x933

american express centurion lounge dallas fort worth 700x933

The DFW Amex Centurion Lounge has a spa, though I didn’t take advantage of it. You can schedule appointments when you arrive at the lounge.

amex centurion lounge spa 700x933

Even though I had been eating all day on my flight from London, I still wanted to try a bit of the food in the Centurion Lounge, so I had a bit of brisket, and some Mexican food. There was plenty of other food available as well, including hot dishes, salads, and desserts.

amex centurion lounge dfw food 700x525

american express centurion lounge dfw food 700x525

amex centurion lounge dfw salads 700x525

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I also had some local craft beer and fresh-baked cookies.

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The bars in the Centurion Lounges are well-stocked.

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On another visit, they had some of the most amazing bread pudding I’ve ever had. It served as a fantastic dinner on that occasion.

amex centurion lounge dfw bread pudding 700x933

Amex’s Centurion Lounge at DFW is a nice, bright space, though it’s incredibly crowded. At times, it can be difficult to find a seat, especially when your fellow passengers don’t make much of an effort to free up space for anyone else.

I’ve visted the Dallas Centurion Lounge a few times now including this trip, and I have to say that some of the Amex cardholders are some of the rudest people I have ever met. I admire the staff members’ ability to still be smiling & providing great service, as they have to deal with some real special people. For example, one time I saw a woman storm off because a bartender had the nerve to serve other people who had been waiting for their drinks before her. On this particular visit, one guy next to me rudely demanded salt for his meal from a staff member who was clearly busy trying to clean up everything other passengers had left behind. When the staff member pointed the guy in the direction of the condiments, he started to be even more rude to the employee. This didn’t do anything to get him his salt; he had to get it himself. That’s not to say that the Centurion Lounge employees don’t provide good service – that very same staff member later asked me if I wanted another beer, and she went and got it for me. The lesson here is always to treat service professionals with respect.

I’m not sure if I would call the DFW Centurion Lounge a relaxing experience, but it’s not a bad place to kill time before a flight. The food selection is decent, and the bar is great. The staff members do their best to keep a very busy lounge clean while providing good service.

What do you think? Add a comment!