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A few months ago, Hilton’s website suffered from some highly-publicized attacks where hackers were able to force their way into accounts via their ridiculously weak PIN system. The hackers then sold the account information online and/or the points were stolen via gift redemptions.
It looked like Hilton finally had everything in place to move past a system where an account with a 4-digit PIN could be hacked in no more than 10,000 tries. As such, they began to offer 1,000 Hilton HHonors points to anyone who changed their password. However, the promo was quickly pulled.
Finally, thanks to persistent follow-ups from Miles to Memories, Hilton has announced that the 1,000 free Hilton HHonors points promo is back on. According to a Hilton rep:
HHonors members will need to update their passwords by April 1. As of this date, members will be required to create a new password upon login as Hilton will no longer accept PINs. Since we know this can be a hassle for members, and to encourage adoption of this new login procedure, Hilton is offering an incentive of 1,000 Hilton HHonors Bonus Points if members update their passwords by March 25, 2015.
It’s good that Hilton is finally making these changes, and I will never pass up easy free points, but their website has always been a bit glitchy. Hopefully they have strong security in place now. It’s yet another reminder that you should always use strong passwords for any website, but especially sites that contain personal information & what is essentially a form of currency. Click here to go to Hilton now and change your password.
PS: If you use a site like AwardWallet to keep track of all of your airline mile & hotel point balances, don’t forget to update your Hilton password there as well!